Learning

LEARNING SERVICES

Create formal learning and development programs

Equip workers to perform specific job and computer tasks

eLearning
Workers learn on their own without help from an instructor

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Instructor Led Training
Workers are guided through the learning process by a facilitator

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Performance Support
Workers can access support on their own after formal training is complete

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How can we help you?

Get a free 30-minute phone consultation today!

EXPERTISE

What do you want to train your workers on?

Technology

Enable workers to use standard enterprise or industry-specific software applications effectively.

Explain the importance of following policies related to use of company hardware, personal devices, and information security.

Compliance

Ensure workers willing comply with federal and provincial legislation such as employment standards and occupational health and safety standards.

Educate workers on why they need to follow company policies like ethics, privacy, confidentiality, and conflict of interest.

Safety

Show workers how to conduct environmental risk and hazard assessments.

Identify and address safety concerns unique to your company.

Prepare workers to respond in emergencies such as fires, floods, power outages, security breaches, natural disasters.

Prepare workers to enact business continuity plans in the event of an emergency.

Human Resources

Onboard new workers and get them up to speed quickly.

Describe how compensation, benefits, health and wellness, and performance is managed at your company, and how to follow related processes and procedures.

Change Management

Encourage workers to get on board with business decisions.

Address knowledge or skill gaps created by changes in the workplace.

Close the gap between what your workers currently know and what they need to know or do differently in the future.

Operations

Make it easy for workers follow processes and procedures consistently across the company.

Provide job-specific training for workers based on their roles and responsibilities.

Set up workers to complete tasks and procedures the way you want them to.

Research & Analysis
Instructional Design
Writing & Graphics
Multimedia Production
Measurement & Evaluation

METHODOLOGY

Follow an industry-standard model

Assessment

Avoid a knee-jerk response to requests for training, and instead focus on what solutions will help you close performance gaps

Design

Design the best possible user experience for workers, by mapping out, prototyping, and testing all learning materials

Development

Develop learning materials that are engaging, scalable, consistent, accessible, and sustainable

Implementation

Show workers how learning applies to the workplace, and increase the likelihood that they will apply what they’ve learned on the job

Evaluation

Figure out if the solutions you put in place actually affect performance outcomes and business results

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ELEARNING SERVICES

Develop on-demand training programs

Self-Directed eLearning

Repurpose existing learning materials or convert PowerPoint into a sustainable e-learning package

Interactive eLearning

Use multimedia to help learners understand concepts and build knowledge

Scenario-Based eLearning

Enable learners to develop technical skills and abilities with interactive practice scenarios

INSTRUCTOR LED TRAINING SERVICES

Develop instructor-led training programs

Create a personal learning experience for workers

Traditional ILT

  • Build relationships among workers by delivering training face-to-face in small groups.
  • Encourage conversation and two-way communication between learners and instructors.
  • Give workers the opportunity to ask questions and receive answers immediately from subject matter experts.
  • Prepare yourself or other leaders to present to teams in your company.

Virtual ILT

  • Transition your traditional instructor-led training online with web-conferencing software.
  • Combine the strength of classroom-based training with the benefits of online learning.
  • Share your computer screen, use a digital whiteboard, and annotate materials as you go.
  • Record webinars for workers to view at a later time.

PERFORMANCE SUPPORT SERVICES

Develop job aids that workers can use to follow business processes and procedures on the job

Paper-Based Support

Focus on the task, not the tool

Digital Support

Get back to work in 2 minutes or less

Support Interfaces

Access a central location for support

Which solutions are right for you?

Get a free 30-minute phone consultation today!